Finding Good Employees One of the more significant tasks an employer can accomplish
is to locate promising job applicants. Although this is occasionally done
through word of mouth or employee recommendations, it is still most commonly
and successfully done through job advertising.
In advertising for candidates, the most important matter is to
describe the job properly. What, in detail, are its functions? What strengths
are needed to do the job well? What, exactly, do you expect from candidates?
Employers must advertise precisely or waste time sifting through under- and
overqualified applicants.
Where to Advertise Determining where to advertise for help wanted used to be a simple
matter; today the choices are many.
Newspapers. Despite the
growth of the Internet as a recruiting tool, newspaper advertising remains among the most common ways to seek
qualified candidates.
Employment agencies. Most states have employment services;
private employment agencies may also be helpful (for a fee).
Job Bank America. The U.S.
government sponsors a listing of all the jobs submitted to local job services
contractors and by approved organizations.
Radio. Radio is an excellent
source of local applicants. Interviews with other employees are especially
useful.
Internet. Surveys
show that use of the Internet to advertise for job applicants continues to
grow in popularity. The primary reasons cited for this trend are that Internet
advertising can potentially save considerable time and money for employers.
There are countless online options for employers in terms of posting positions,
a number of which are free.
Discrimination Federal antidiscrimination laws--Title VII of the Civil
Rights Act, the Age Discrimination in Employment Act, the Rehabilitation
Act, and the Americans with Disabilities Act--prohibit
employment advertisements that express a preference on the basis of race,
color, sex, national origin, religion, age, or disability. This includes
all sources of advertisement--including the Internet.
Bona fide occupational qualification
(BFOQ) exception. An advertisement may express a preference for
one of these characteristics if it is a BFOQ reasonably necessary for the
operation of the business. This is a very narrow and restricted exception.
For example, a manufacturer of men's clothing can lawfully advertise for
male models. In general, race or color cannot be a BFOQ.
Government contractors. The
federal government requires government contractors to include the phrase "Equal
Opportunity Employer" in all help wanted ads. The phrase is usually set off
at the bottom of the ad. As a matter of standard practice, most noncontractors
now also include the phrase in their ads.
Wording Advertisements are usually written as concisely as possible to
save space. Typically they describe the employer, the key requirements for
the job, and give contact information. Online job ads are generally not as
confined as far as number of words are concerned. Still, simplicity should
always be the keynote of every employment ad. It should be clear and functional
and contain, briefly, the important needs of the job.
Personal names. Many individuals
are reluctant to walk up to a reception desk and say, "I'm looking for a job,"
or "I'm here to answer your ad." In your ad, give the name of an individual
to whom the applicant should apply, the receptionist, someone in human resources,
etc.
Phone number. Using a phone
number in your ad may encourage a phone response. This can be helpful to
screen applicants who are going to use the phone on the job. Most hourly
paid positions, however, do not lend themselves to a successful phone interview.
Blind ads. Blind (box number) ads are used by employers for a
variety of reasons: they do not wish to have their employees know they are
seeking applicants, they do not want large numbers of applicants phoning or
walking in, etc.; however, the pulling power of such an ad is usually weaker
than one with the company name.
Placing an Advertisement Agencies/placement. In most cities, there are advertising
agencies that specialize in handling help wanted advertising. Their services
often do not cost the advertiser anything because the agencies receive a commission
from the publications.
Rates. Newspapers, trade journals, and other advertising media
give discounts based upon the frequency of advertising. For example, newspapers
have different rates for a three-day or six-day ad, reducing the per diem
cost somewhat. Ads can be placed on a six-day or three-day basis in most
local papers and canceled at no loss over the day rate. Extended campaigns
are handled by a contract with special rates.
With respect to billing, most newspapers will accept ads and
bill any company in their area, but out-of-town papers and trade journals
may insist on advance payment unless they receive the ad from an agency.
Many companies designate one person or department (such as HR)
to oversee all media advertising. This makes sense and ensures a degree of
proficiency and consistency.
The Internet In the past few years, hundreds, perhaps thousands, of Internet
job advertising sites have sprung up all over the country. The pages serve
employees and employers alike, with employers just as likely to find candidates
to fill their entry-level positions as they are to attract high-level engineers,
computer professionals, or attorneys. Most Internet sites are commercial
enterprises and list job opportunities and résumés as well. Employers seeking
employees may find advertising on the Web to
be a time-saving and cost-effective method. The same restrictions
as to discrimination apply in Internet advertising as they do in print or
other electronic (radio or TV) advertising.
Electronic ads. Some state Internet sites allow employers
to list job openings free. Prospective job applicants may also post their
credentials, availability, etc. For example,
there is the America’s Job Bank site http://www.ajb.dni.us,
which is a free job listing site funded by each state's unemployment insurance
taxes. The U.S. government sponsors this listing
of all the jobs submitted to local job services contractors and by approved
organizations.