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National Summary
A grievance is a complaint by an employee or group of employees about an alleged violation, misinterpretation, or inequitable application of a union contract or, in a nonunion company, any personnel policies or rules and regulations. A grievance procedure is a way of attempting to resolve such difficulties. Grievance procedures take a number of forms, including arbitration and mediation, and have been implemented in union and nonunion workplaces alike.
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