HR Strange But True!
May 13, 2010

Yes, McDonald's employees in Japan are playing games at work and loving it. What's strange is that this is OK with their employer.

McDonald's is trying out a new way to train workers, using Nintendo consoles. Restaurants in Japan are now using Nintendo DSi to train employees.

So what challenges do employees face in the "games"? Employees have to assemble burgers, clean their work stations, and complete other tasks that they may come up against in the workplace.

So what's the benefit of this high-tech method of delivering training? Besides the mass appeal to employees, the games are a faster way to train workers, according to a McDonald's human resource manager. Managers foresee the consoles cutting the training time in half. In addition, employees can take the consoles home, allowing employees to train outside the workplace.

The implementation of video game training was no small expense: Sources report that the program costs around $2.2 million.

This isn't the first time that the fast-food restaurant teamed up with the gaming giant. In 2007, the two companies introduced a new dining experience by offering Nintendo DS Wi-Fi at restaurants in Japan. Patrons were encouraged to bring in their Nintendo consoles and play a game with one hand and enjoy a burger with the other.



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