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Download Now Technology offers employers the option of using unique personal identifiers
that make it easy for security systems, time clocks, computer sign-in pads,
and other types of security gatekeeping systems to positively confirm that an
employee is who he says he is. All this is done without the assistance of a
human once the data have been captured by an electronic system and saved in
a secure database.
Biometric technology–the use of a personal identifier such a fingerprint
or a voice, saved as a series of numbers in a central computer database–may
just turn out to be the most cost-effective, accurate way for employees to sign
into a time clock to start their workday. This method of authentication provides
no doubt that a person is who she says she is.
Why is using biometrics for workforce management and access control for time
clocks, buildings, computer equipment, and other security-sensitive machinery
such a good idea?
James Bianco, executive vice president of Control Module, Inc. (www.controlmod.com),
cites the results of a poll of 50 companies conducted by the American Payroll
Association: "Three percent to 5 percent of annual payroll is lost to time that
is logged by buddy punching or swiping–that’s a big number!"
Many companies, regardless of their workforce size, have already moved away
from using traditional time clocks or paper time sheets and now use computer
log-in personal identification numbers (PIN) or swiping of bar-coded employee
ID cards in order to maintain better control of payroll costs. However, Bianco
notes that bar codes and PIN numbers alone cannot prevent someone else from
logging into the time system for another employee, since bar codes can be duplicated
and PINs shared among staff.
Deploying biometric technology
How does a biometric finger scanner work? Bianco says that the most common
use is identity verification. All employees present one or more fingers (generally
the thumb or first finger of each hand) at a central processing station when
the scanning system is first implemented. The finger scan is then associated
with an employee PIN or time clock number to identify each employee and match
the number to the image. The image of a section of the finger’s patterns–not
a true fingerprint–is saved as a mathematical representation that measures
the differences between ridges and valleys in the finger, explains Bianco. Since
the scanner’s sensor is developed to read below the first layer of skin,
cuts, bruises, and scrapes do not affect its accuracy.
Once the scanned image is preserved in the company’s central computer,
the employee keys in a PIN and places the finger on scanners at approved locations
to access entry to a department or building and/or to clock in as he begins
work. It takes only a second or two for the scanner and computer software to
match the image of the finger section against the captured mathematical representation
housed in the central computer, acknowledging that the individual is who he
claims to be.
Since biometric technology has been in existence for about 5 years now, Bianco
notes that this is good news for small to mid-size employers. As emerging technology
becomes more mainstream–and more common–the pricing generally goes
down. Using his company’s BIOSCAN biometric finger-imaging system hardware
as an example, Bianco explains, "The [scanning device] that originally
might have cost about $2,000 is now about $200. Although a full enterprise biometric
solution [for a huge corporation] could cost $500,000 or more [for both the
hardware and corresponding software for implementation], a small employer [requiring
only one reader] could probably implement the entire solution for just under
$1,000."
When you contact a company that provides biometric technology hardware, Bianco
explains, that firm may also be able to act as a facilitator to assist the employer
in choosing the right computer software program and firm to meet the needs of
the company. For example, if a company requires the use of the scanner for one
location and only for the time and attendance system, there might be a few choices
of software that employer can select from. For larger firms requiring the system
for multiple uses, such as security access to specific areas and/or equipment
and multiple locations, the software choices would be different.
Control Module is but one of a number of companies that offer scanners featuring
biometric technology. If you are interested in using them at your company, you
should do your homework to identify which company can best fit your needs and
budget. One place to start is an online search on Yahoo! (www.yahoo.com), Google
(www.google.com), or Dogpile (www.dogpile.com). Enter the phrase "biometric
scanner." We did, and it resulted in plenty of hits.
Dealing with employee concerns
Employees often raise concerns about germs and bacteria on scanners, having
fingerprints on file, and a wide variety of other somewhat "mythical" complaints.
Any employer who wishes to access the articles, "Time and Attendance–Finger
Imaging MYTHS and FACTS," or "Biometrics Brings Secure, Accurate Workforce Solutions,"
may request the articles from Bianco through e-mail at JWBianco@controlmod.com.
Using biometric technology cuts down on time and attendance fraud and saves
payroll costs.