What makes an organization great? The answer is strong leaders who motivate employees to achieve results. Whether it’s a school principal or the CEO of a global company, the leader sets the tone and ultimately determines whether there is success or failure. Leaders must be able to define the organization’s mission; communicate the mission to employees so they know what they must do to make it a reality; and then move the organization forward. Leaders must be able to identify changing circumstances and be flexible enough to adapt when necessary. Leaders must be positive, caring, and have respect for the individuals who work for them, because that is what will make people want to follow.